You will get a receipt confirming your payment as soon as you order – this will be our standard “thanks for your order” receipt. You will then receive your official e-tickets within 2 working days via the email address you gave when ordering.

You may also receive updates about the event via email so please keep an eye out for other emails from us containing the latest information.

If you have not received your e-tickets within 72 hours of purchasing, please contact us on +44 116 319 1984 or email bookings@rumirevival.com.

Doors open at 6pm and close at 7:30pm promptly. There will be no late admissions. We request that you arrive by 6pm to ensure a speedy start to the event.

Purchasing the VIP ticket option gives you full access to the VIP lounge in which you can meet the performers.

VIP tickets include:

Premium Seating with Best View

Exclusive Access to all Performers

VIP Lounge

Welcome Drink

VIP Gift

If you need specific seating arrangements or assistance please contact us before booking to discuss requirements. Call us on +44 116 319 1984 or email bookings@rumirevival.com.

Yes, there will be a professional photographer taking photographs on behalf of Rumi Revival Produvtions, for use in our marketing materials and social media channels. If you would prefer for your images not to be used, please let a member of staff know at the event. Images of children will not be used without written consent.

Although we would love to accommodate children of all ages, we have a minimum age limit of 7 years old in order to preserve the tone of the event throughout.

We do not offer refunds if you change your mind or cannot attend the event.

Children require their own ticket, as the minimum age is 7 they will require their own seat.

There will be light refreshments available to purchase at the venue

We only use secure systems with banking standard safety features to make sure that your payment and financial data cannot be compromised. All online payments are securely processed via Stripe and no financial data is retained on our servers.

In the unlikely event that we have to cancel we will do our best to re-arrange the event. If this is not possible we will offer a refund.